Manager, Employee Relations

Manager, Employee Relations – Job Description

The Manager, Employee Relations will lead a team of HR Generalists and Sr. HR Generalists responsible for providing a wide range of HR support across MSG as part of the HR Operations team. A Manager, Employee Relations will play a key role in the success of the organization by offering guidance on performance management, investigations, terminations, employee relations and HR best practices while facilitating a positive relationship between employees and leaders.

• Lead and develop a team of HR Generalists and Sr. HR Generalists by providing direction for all employee relations and performance management activities and initiatives.
• Partner with HR Operations leadership on training and guidance for company talent rhythm and performance management activities such as goal setting and the annual review process.
• Partner with leaders across the organization on performance management activities including Improvement Action Plans of large size and complexity and as a point of escalation for other members of the team.
• Act as a consultant to leaders on employee relations situations, day-to-day coaching, team structure, compensation, and policy interpretation.
• Partner with Clinical team and other Employee Relations team members to advise on escalated investigations related to traveler concerns, complaints, and terminations.
• Facilitate Stay Interviews as needed and partner with HR Operations team to share feedback with leaders.
• Partner with HR Operations team on employee exits including exit surveys and interviews, company communication, and partnership with IT and Facilities on equipment, systems, and access.
• Partner with HR Operations team on retention reporting and communication of exit themes to leaders within business unit.
• Partner with leaders across the organization to review and analyze feedback and create action plans based on Manager Effectiveness and Engagement surveys.
• Assist with updating job descriptions as needed.
• Facilitate employee changes such as transfers and promotions as needed.
• Assist with other HR programs, policies, and processes as necessary.
• Oversee immigration and visa sponsorship processes.
• Maintain and apply knowledge of relevant employment laws and best practices.

• 6+ years in Human Resources role
• 2+ years of experience directly supporting senior leaders within multiple business units
• Bachelor’s degree in Human Resources, Communication, or Business or equivalent work experience
• Experience directly leading and managing a team strongly desired
• Experience with employee relations or coaching conversations
• Experience conducting investigations
• Exceptional verbal and written communication skills and ability to communicate at all levels of the organization
• Strong ability to maintain confidentiality
• Proficiency with using Microsoft Excel and PowerPoint
• Ability to develop strong relationships and credibility throughout the business
• Ability to maintain flexibility and balance a variety of interactive and administrative tasks

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