Payroll Specialist

The Payroll Specialist is responsible for processing weekly Clinician timesheets for multi-state payroll, researching and resolving payroll issues and questions.

• Timely and accurately compile, record, and process manual and electronic timesheets along with facility timekeeping reports weekly. Review hours and pay data and detect and reconcile payroll timesheet discrepancies.
• Consistently meet daily and weekly deadlines.
• Correspond via text, email, and telephone with clinicians regarding payroll issues.
• Research payroll questions/issues while seeking to understand the root causes and communicating recommendations for process improvement.
• Follow policies and procedures to maintain payroll compliance laws.
• Maintain clinician confidence and protect payroll data by keeping information confidential.
• Act as a resource or subject matter expert for our internal collaborators, including mentoring our new Payroll Specialists.
• Other duties as assigned.

• High school diploma or GED required.
• Proficient in Smartsheet and Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to effectively communicate information to clinicians and management.
• Good problem-solving and analytical skills, along with effective listening skills.
• Provide excellent customer service to both internal and external customers, ensuring that issues are resolved promptly and professionally.
• Ability to work overtime when needed.
• Previous payroll experience preferred
• Ability and desire to work on a team with the common goal to pay our clinicians accurately and on time
• Ability to prioritize and manage multiple tasks/assignments with consistency while meeting deadlines and being detail-oriented.
• Ability to make independent decisions using exceptional judgement.

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