Payroll Specialist

The Payroll Specialist is responsible for processing weekly Clinician timesheets for multi-state payroll, researching and resolving payroll issues and questions. The ideal candidate will be highly motivated, organized and detail oriented. This position is considered “non-exempt” (hourly). There is additional pay when overtime hours are worked.

• Payroll Processing and Data Management:
  Accurately compile, review, and process both manual and electronic timesheets, ensuring all facility timekeeping reports are completed and verified on a weekly basis. Audit timesheet data for accuracy and completeness, including and up to processing complex math calculations. Identify discrepancies in reported hours or pay data and make necessary adjustments in accordance with company policy and payroll regulations.
• Deadline Management and Workflow Efficiency:
  Consistently meet daily, weekly, and monthly payroll processing deadlines by maintaining strong organizational and time management skills. Prioritize tasks to ensure timely submission of payroll data to meet internal and external requirements.
• Employee and Clinician Support:
  Serve as a primary point of contact for clinicians regarding payroll-related inquiries via text, email, and phone. Provide prompt, professional, and clear communication while resolving questions related to pay discrepancies, time entries, and deductions.
• Issue Resolution and Continuous Improvement:
  Research and analyze payroll issues or irregularities to determine root causes and implement effective solutions. Collaborate with management to develop recommendations for improving payroll systems, processes, and procedures, promoting greater accuracy and efficiency.
• Compliance and Policy Adherence:
  Ensure payroll practices comply with federal, state, and local labor laws as well as organizational policies. Maintain up-to-date knowledge of payroll regulations, tax requirements, and wage and hour laws, applying them accurately in all payroll activities.
• Confidentiality and Data Security:
  Safeguard sensitive employee information by maintaining strict confidentiality standards and adhering to data protection policies. Ensure payroll records are securely stored and handled in compliance with internal controls and applicable privacy laws.
• Team Collaboration and Mentorship:
  Act as a resource and subject matter expert for internal team members, offering guidance and support to new Payroll Specialists. Contribute to a collaborative team environment by sharing knowledge, best practices, and procedural updates.
• Process Documentation and Reporting:
  Maintain detailed and organized records of all payroll transactions, adjustments, and communications. Support audit requests as needed.
• Additional Duties:
  Perform other related tasks and projects as assigned, demonstrating flexibility and a proactive approach to supporting department and organizational objectives.

• High school diploma or GED required
• Proficient in Smartsheet and Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to effectively communicate information to clinicians and management.
• Good problem-solving and analytical skills, along with effective listening skills.
• Provide excellent customer service to both internal and external customers, ensuring that issues are resolved promptly and professionally.
• Ability to work overtime when needed.

Recommended Skills & Training

• Previous payroll experience preferred
• Ability and desire to work on a team with the common goal to pay our clinicians accurately and on time
• Ability to prioritize and manage multiple tasks/assignments with consistency while meeting deadlines and being detail oriented.
• Ability to make independent decisions using exceptional judgement.